daybet Privacy Policy — How We Handle Your Personal Data in the Philippines

When you register a daybet account, we collect basic personal details including your full name, date of birth, email address, and a username of your choosing. We also ask for a valid mobile number, which is used for account verification and security notifications sent directly to your device. For identity verification purposes — required under Philippine regulations — we may request a copy of a government-issued ID such as a passport, driver's licence, or PhilSys card. Financial information, such as your preferred payment method details and transaction history within the platform, is also recorded so that deposits and withdrawals can be processed accurately and securely. Any additional information you choose to provide when contacting customer support — such as screenshots, descriptions of issues, or account preferences — is also stored as part of your support history. We only collect the information that is genuinely necessary to operate the platform and comply with applicable Philippine law, and we do not request sensitive personal data beyond what is required for verification and payments.

Beyond the information you provide directly, daybet automatically records certain technical and behavioural data generated by your use of the platform. This includes your device type, operating system, browser version, IP address, and the pages or sections of the platform you visit during each session. We log game activity, betting history, session duration, and the times at which you log in and out, as these records are essential for resolving disputes, detecting unusual activity, and generating the transaction records you can view in your account dashboard. Cookies and similar technologies may be used to recognise your device between sessions, maintain your login state, and remember your preferences — you can manage cookie settings through your browser, though disabling certain cookies may affect how some features of the platform function. This usage data is retained for as long as your account remains active and for a reasonable period afterwards, in line with record-keeping obligations under Philippine law. We do not use this activity data to build advertising profiles or sell it to third-party marketing companies.

The personal data we hold is used for a defined set of purposes, all of which are tied directly to operating the platform safely and in compliance with applicable regulations. Your account information is used to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure that only eligible players aged 21 and above can access the platform. Transaction records are used to generate the account history visible in your dashboard, to investigate any disputed transactions, and to satisfy financial reporting obligations. Contact details are used to send you important account notifications such as security alerts, password reset requests, and updates about changes to platform policies — you will not receive marketing messages unless you have explicitly opted in to receive them. Usage and device data helps us identify and investigate suspicious activity, including potential fraud or unauthorised access, and to improve the technical performance of the platform for all Philippine players. Where required, we may also use your data to comply with requests from regulatory or law enforcement authorities acting under applicable Philippine law.

daybet does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes, and this commitment is unconditional. We do work with a limited number of trusted service providers — such as payment processors, identity verification partners, and platform infrastructure providers — who may need to access certain data in order to perform their services on our behalf. Any such third party is subject to strict data processing agreements requiring them to handle your information securely, to use it only for the specific purpose for which it was shared, and not to retain it beyond what is necessary. In cases where we are legally required to do so, we may disclose information to Philippine government agencies, regulatory authorities, or law enforcement bodies; in all such cases, we will only provide the minimum amount of information required to satisfy the legal obligation. If daybet undergoes a change of ownership or a corporate restructuring, player data may form part of the transferred assets, but any successor entity would be required to uphold the same privacy standards set out in this policy. We will always inform you of any material changes to how your data is shared, giving you the opportunity to review the updated policy before it takes effect.

As a registered player on daybet, you have a number of rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request a copy of the personal data we hold on your account, and we will provide this in a clear, readable format within a reasonable timeframe. If any of the information we hold is inaccurate or out of date — for example, if you have changed your mobile number or email address — you can update it directly through your account settings or by contacting the support team. You have the right to request the deletion of your personal data, subject to any legal retention obligations that require us to keep certain records for a defined minimum period. You may also withdraw your consent for marketing communications at any time by updating your notification preferences in your account, and this will not affect the operational messages you need to receive as an account holder. To exercise any of these rights, or if you have a question about how your data is being handled, please reach out to the support team via live chat from your account dashboard or visit the FAQ page for further guidance.

We apply industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, or misuse. All data transmitted between your device and the daybet platform is protected using encrypted connections, and sensitive data stored on our systems — including payment details and identity documents — is held in encrypted form with access restricted to authorised personnel only. We conduct regular reviews of our security practices and update them in line with emerging best practices, ensuring that the protections we have in place remain effective as technology evolves. Account access is protected by password authentication, and we recommend that all Philippine players use a strong, unique password and enable any additional verification options available in their account settings. In the event of a data breach that poses a risk to your rights or interests, we will notify you and, where required, the relevant Philippine regulatory authority within the timeframes set out by applicable law. While no online platform can guarantee absolute security, we take every reasonable step to safeguard the information entrusted to us by our players.

This Privacy Policy may be updated from time to time to reflect changes in the law, our services, or the way we handle your data. When we make a material change to this policy, we will notify registered players through an in-platform message or via the email address associated with their account, and the updated policy will be published on this page with a revised effective date shown at the top. We encourage you to review this page periodically so that you are always aware of how your information is being handled. Continued use of the daybet platform after the publication of any updated policy constitutes your acceptance of the revised terms. If you have concerns about any change to this policy, you are welcome to contact the support team before the change takes effect. For a full overview of your rights and obligations as a daybet player in the Philippines, you may also refer to the Terms and Conditions page.